Privacy Policy

We Walk Woofs Privacy Policy

Our contact details:

Name: We Walk Woofs

Address: Pereira Road, Harborne, B17 9JN

Phone Number: 0121 413 4082

The type of personal information we collect:

We currently collect and process the following information: Personal identifiers, contacts, and characteristics (for example, name and contact details).

How do we get the personal information and why do we have it:

Most of the personal information we process is provided to us directly by you for one of the following reasons: For us to contact you regarding services that we offer. We use the information that you have given us in order to contact you regarding services that you have enquired about. We do not share your information with other organisations or individuals.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: Your consent. You are able to remove your consent at any time. You can do this by contacting We Walk Woofs.

How we store your personal information:

Your information is securely stored. We keep names, contact numbers, and email addresses for three months. We will then dispose of your information.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at walkies@wewalkwoofs.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at We Walk Woofs @ walkies@wewalkwoofs.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk